Terms & Conditions

These terms and conditions apply to the use of the websites of The Grosvenor. By using our websites, you agree to be bound by these terms and conditions and the privacy policy shown elsewhere on the websites. If you do not agree to these terms, you must cease use of the websites immediately.



The websites are provided for general information purposes only and provided “as is” and on an “as available” basis. We do our best to ensure the information on the websites is accurate but make no representation that the information shown is accurate or up to date. We reserve the right to cancel or alter the advertised programme at any time. We exclude to the fullest extent permitted by applicable law all implied warranties, representations and terms and conditions relating to the websites and their contents. If any of these terms and conditions are held to be valid or unenforceable, the remaining terms will be unaffected.



Access to parts of the websites may be restricted to authorised users. Any attempt to access restricted areas without permission or alter, destroy or damage any information held in the websites may constitute a breach of law and will leave the user liable to both criminal and civil proceedings. By accessing the websites, you undertake not to commercially exploit any materials or code on the websites nor do anything that may interfere with, disrupt, damage or impair the websites. Anyone using the websites consents to active monitoring for security policy compliance purposes.

By accessing any part of the websites relating to films carrying age ratings, you confirm that you are of an appropriate age to access and view such information.


Cinema Experience

To provide the best cinema experience possible, we ask that all mobile phones and other electronic devices are switched off during screenings. Latecomers can spoil the enjoyment of others and are admitted only at the discretion of the management. The management also reserve the right to refuse entry to any member of the public or ask any member of the public to leave a screening, for instance due to inappropriate conduct, suspected involvement in piracy or when the individual cannot verify their age for the purposes of complying with film age restrictions. As piracy is taken incredibly seriously, we reserve the right to carry out appropriate checks to ensure it does not take place in our cinemas.